Capital Management

Bill moves to address the payroll issue by first meeting with Dick Landry, CFO. WIP is “work in progress”. Also in attendance are John, Wes, and Tim, an IT auditor. The numbers show that they will need to hire seven people so that everyone can complete their work. The book club is a weekly lunchtime meeting of technology professionals. Astonishing, but true! One high priority email comes from Sarah Moulton (SVP of Retail Operations) regarding delays in the Phoenix Project. Chris Allers will be interim CIO. In which Harry learns of Sirius Black’s family background, and Molly and … Chris says Phoenix can be delivered in a few weeks but Wes is not convinced. The book is often compared to Eliyahu M. Goldratt's book, "The Goal: A Process of Ongoing Improvement." The salaried employees numbers are ok. “To get Finance the data they need, we may have to cobble together some custom reports, which means bringing in the application developers or database people. Development on the Phoenix Project is behind and they have not considered how to test and deploy the application. When they do have time, the business is constantly making requests. Developers are even worse than networking people. She also owns the trouble ticketing system, monitoring, and running the change management meetings. This is his first task as failure to make payroll means many factory workers would be affected, potentially getting the company into trouble with the Union. Use up and down arrows to review and enter to select. Participants are uplifted via group discussion of foundational principles & novel… They find out on the conference call for the incident that a developer was also installing a security application the same time the SAN firmware was being upgraded. The team (Bill, Patty, and Wes) set out to get a list of organizational commitments from their key resources, with a one-liner on what they’re working on and how long it will take. As a group, the book club selects, reads, and discuss books related to our profession. “What I want is for IT to keep the lights on. “The Phoenix Project PDF Summary” DevOps is an innovative IT management system that is created to help coordination and collaboration among business units, products owners, and different IT operations. Bill tries to convince Steve to delay the release of Phoenix to no avail. The team gets an update from Ann. The general ledger upload for hourly employees didn’t go through and all the hourlies are zero. Participants are uplifted via group discussion of foundational principles & novel… And because no one is willing to slip the deployment date, everyone after Development has to take outrageous and unacceptable shortcuts to hit the date.”. With the help of a prospective board member and his mysterious philosophy of The Three Ways, Bill starts to see that IT work has more in common with a manufacturing plant work than he ever imagined. That’s when we got the e-mails about the payroll run failing. Tip 2 : Gene Kim did three “Ask Me Anything” on the IT Revolution Book Club. Search all of SparkNotes Search. I’m late, so I’m driving ten miles per hour over the speed limit, in-stead of my usual five. ‘You deployed this tokenization application to fix an audit finding, which caused the payroll run failure, which has Dick and Steve climbing the walls?'”. Participants are uplifted via group discussion of foundational principles & novel innovations. Phoenix impacts thousands of point of sale systems and all of the back-office order entry systems. With the help of a prospective board member and his mysterious philosophy of The Three Ways, Bill starts to see that IT work has more in common with a manufacturing plant work than he ever imagined. 3 min read. By Dick Stark . Sarah Moulton attacks Bill’s team for the delays. Then you add a bunch of developers who use up all the time in the schedule, leaving no time for testing or operations deployment. The applications were eventually brought online but the company had to submit payroll using the prior pay period. Bill is reluctant to take the position but Steve convinces him. Parts Unlimited largest retailing competitor offers better customer service and a new feature that allows people to customize their cars with their friends online. As a group, the book club selects, reads, and discuss books related to our profession. Chris is presently the VP of Application Development. Bill is inundated with emails and voicemails just one day on the job. Steve Masters attends the Phoenix Project project management meeting. Later that day, everyone attends a meeting for the Change Advisory Board (CAB). The Second Way shows us how to shorten and amplify feedback loops, so we can fix quality at the source and avoid rework. Bill heads to the Network Operations Center (NOC) to meet Wes and Patty. It should be like using the toilet. Wes says they tried to hire some other people at the same level as Brent but they have either left or aren’t as good as Brent. Harry Potter and the Order of the Phoenix study guide contains a biography of J.K. Rowling, literature essays, quiz questions, major themes, characters, and a full summary and analysis. Bill sends out an email to the org stating that all relevant people must attend another mandatory CAB meeting on Friday afternoon. “The only thing more dangerous than a developer is a developer conspiring with Security. To make things worse, Bill gets the dreaded blue screen of death on his laptop. Bill attends the CAB (change advisory board) meeting which Patty runs. Sarah storms out of the conference room. I spent the morning at the doctor’s office with my three-year … The Change Advisory Board (CAB) is not well attended. Steve tells Bill the goal of the company is to regain profitability to increase the market share and average order sizes. Attendees do not need to read the book to participate. “In the 1980s, this plant was the beneficiary of three incredible scientifically-grounded management movements. Bill finds out that John’s fix that broke the payroll system may not have even been necessary since it’s out of scope for this audit. The Social Security numbers for the factory hourlies are complete gibberish. We read every chapter, identify the key takeaways and analyze them for your convenience. They are the only two people in attendance. “We also have all the calls going into the service desk, whether it’s requests for something new or asking to fix something. Attendees do not need to read the book to participate. “The majority of our marketing projects can’t be done without IT. We worked it for about fifteen minutes, trying to figure out what went wrong. About the Author. But if there’s so many of us assigned to these Marketing projects, shouldn’t they be coming to us?”. If, like me, you have an enormous backlog of books (and more work in process than you’d like) I suggest giving yourself a break and putting this one to the top of your list. The local newspaper reports on the payroll failure after the Union complains. But that’s like throwing gasoline on the fire. I am sharing the highlights from this 35 chapter book : The phoenix project by Gene Kim, Kevin Behr and George Spafford. It would take three weeks just to order the infrastructure necessary and the performance of Phoenix is slow. Erik then takes Bill to one of the company’s manufacturing plants to learn about WIP. His group are expected to deliver more with less year after year. To keep it simple, they request (1) who is planning the change, (2) the system being changed, and (3) a one-sentence summary. The company’s new IT initiative, code named Phoenix Project, is critical to the future of Parts Unlimited, but the project is massively over budget and very late. The idea of a novel about DevOps (Development and Operations) certainly seemed like an intriguing idea when I first discovered 'The Phoenix Project'. John never tested the change because there’s no test environment. Wes is loud, outspoken, and shoots from the hip. And the Third Way shows us how to create a culture that simultaneously fosters experimentation, learning from failure, and understanding that repetition and practice are the prerequisites to mastery.”, Retrieve Fantasy Football Stats using ESPN’s API: Part 2, Book Club: The Phoenix Project (Chapters 1-3), Book Club: The Phoenix Project (Chapters 8-12), Book Club: The Phoenix Project (Chapters 13-16), Book Club: The Phoenix Project (Chapters 17-20), Book Club: The Phoenix Project (Chapters 21-25), Book Club: The Phoenix Project (Chapters 26-29), Book Club: The Phoenix Project (Chapters 30-35), << Book Club: The Phoenix Project (Chapters 1-3), Book Club: The Phoenix Project (Chapters 8-12) >>, Book Club: The Phoenix Project (Chapters 4-7). They also mention the compliance project would take all of their resources almost an entire year. The following is a chapter summary for "The Phoenix Project" by Gene Kim for an online book club. Bill is informed by Steve that the “payroll run is failing”. Bill, Wes, and Patty go to meet Brent about the payroll issue. He says last time the org tried to enforce this it bogged down all his developers in paperwork and they were unable to be productive. Bill is invited to meet with Steve Masters, the CEO of Parts Unlimited. Understood?”. Tip : Each chapter has a bunch of very interesting references! Wes is the Director of Distributed Technology Operations. I use the toilet, and hell, I don’t ever worry about it not working. Bill wakes up the next day to an email from Steve. With the clock ticking, Bill must organize work flow streamline interdepartmental communications, and effectively serve the other business functions at Parts Unlimited. The security software change was requested by John Pesche, the Chief Information Security Officer. He is responsible for windows servers, database & networking teams. Additionally, Operations does not have a specification on how the production and test systems will be configured. High touch marketing requires high tech. After some more discussion and confrontation between Wes and John, Bill agrees to get with his team and come up with a plan, even though everyone is already buried with Phoenix project work. You’ve probably heard of them: the Theory of Constraints, Lean production or the Toyota Production System, and Total Quality Management. The CEO wants Bill to report directly to him and fix the mess in ninety days or else Bill’s entire department will be outsourced. Bill says that running IT operations is not like running a factory, but Erik disagrees with him. Kirsten Fingle, Project Management Office. When Bill asks what the most important issue is, he is told: “The first issue is the potential material weakness, which is outlined on page seven. fitz, fanfiction, sophie. Read Chapter 4-Before from the story Project Phoenix by celestial_stardust (keefer :)) with 1,590 reads. They have no visibility into how many business projects and infrastructure projects. The following is a chapter summary for “The Phoenix Project” by Gene Kim for an online book club. I was looking for a good summary of The Phoenix Project and was unable to find one that wasn’t simply a list of DevOps methods and principles, so here you go. After the meeting, Bill and Wes conclude that they’re going to have to get a huge team of their employees together in a room to make the release happen and will also need members of Chris’s team. Chapter 1 • 13 CHAPTER 1 • Tuesday, September 2 “Bill Palmer here,” I say, answering my cell phone on the first ring. Patty is thoughtful, analytical, and a stickler for processes and procedures. Therefore, one of the most critical mechanisms in the management of any plant is job and materials release. Show me a developer who isn’t crashing production systems, and I’ll show you one who can’t fog a mirror.”. See a complete list of the characters in Harry Potter and The Order of the Phoenix and in-depth analyses of Harry Potter, Sirius Black, and Dolores Umbridge. Both Chris and Bill will report directly to Steve. They tried to back out the changes but ended up bricking it instead. Bill is an IT manager at Parts Unlimited. This could potentially result in an undetected material error, due to fraud or otherwise. The Phoenix Project: is a best-selling novel about information technology ( IT ) written collaboratively by Gene Kim, George Spafford and Kevin Behr. Bill finds out few people use the change management system to make requests. The group starts off by stating that the change management tool is impossible to use. The phoenix project Gene Kim, Kevin Behr and George Spafford was in my reading list for a quite long time. A technology blog about Automation & DevOps. Normally the remediation of these issues takes months, but Bill’s team is only given a few weeks before the external auditors arrive. “Eliyahu M. Goldratt, who created the Theory of Constraints, showed us how any improvements made anywhere besides the bottleneck are an illusion. When the meeting reconvenes, Bill states that they must record all the necessary changes that must take place over the next 30 days. It soon becomes clear that among standard responsibilities, Bill and his team are responsible for making the launch of the risky doomed Project Pho… It has all the executives hopping mad, and they’re turning the screws on your Development guy to do whatever it takes to get it into production.”. Finally was able to read and I must say was not able not keep it away until the end. She owns all the level 1 and 2 help desk technicians. His new secretary, Ellen, informs them that a lot of people are experiencing the issue. But that list will be incomplete, too, because so many people in the business just go to their favorite IT person. But the project is massively over budget and behind schedule. “See, Bill, in order for us to increase market share, we must ship Phoenix. Book review: The Phoenix Project. The state of technology/management books might have been different five years ago, but I found the over-the-top nature insulting to the intelligence of the intended demographic. John reveals that Luke and Damon were perhaps fired over a compliance audit finding from security. He is informed that Luke (CIO) and Damon (VP of IT Operations) were let go and Bill is now VP of IT Operations. As a group, the book club selects, reads, and discuss books related to our profession. Bill, the protagonist, is the Director of Midrange Operations at Parts Unlimited, a US-based $4 billion per year manufacturing and retail company. Bill is given a replacement laptop that is ~10 years old since the help desk team was unable to fix is blue screen of death. The project is years late on delivering. Patty states that the one consistent theme in the interviews was that everyone struggles to get their project work done. Inside this Instaread Summary of The Phoenix Project • Overview of the book • Important People • Key Takeaways • Analysis of Key Takeaways About the Author With Instaread, you can get the key takeaways, summary and analysis of a book in 15 minutes. In a fast-paced and entertaining style, three luminaries of the DevOps movement deliver a story that anyone who works in IT will recognize. The Unicorn Project is a self-contained book, but related to The Phoenix Project, which I would also be happy to recommend. It got pretty hairy, but we finally finished around seven o’clock.”, “We rebooted the SAN, but then all the self-tests started failing. The authors explain DevOps by wrapping it up in a business fable about Parts Unlimited, an auto parts company that DevOps saves. They also need to free up Brent from fire fighting so that he can help solve problems at the roots. Inside this Instaread Summary of The Phoenix Project - Overview of the book - Important People - Key Takeaways - Analysis of Key Takeaways. The Phoenix Project borrows heavily from Mike Rother’s book, Toyota Kata, [13] and the idea of continuous improvement is a key concept that our Obi-Wan imparts to our interim CIO. Wes talks to Bill and objects to his mandatory CAB meeting. The book club is a weekly lunchtime meeting of technology professionals. “I was helping one of the SAN engineers perform the firmware upgrade after everybody went home. Summary of The Phoenix Project by Gene Kim, Kevin Behr, and George Spafford | Includes Analysis Preview: The Phoenix Project is a business allegory about how a fictional company becomes profitable after a crisis-driven change in its information technology management style. “‘Let me see if I’ve got this right…’ I say slowly. Storyline The narrator is … And that includes Brent, by the way.”. She is organized, levelheaded, and a stickler for accountability. By having Brent tackle this Sev 1 issue, he is not working on project Phoenix. “Bill, an IT manager at Parts Unlimited, has been tasked with taking on a project critical to the future of the business, code named Phoenix Project. This is typical for handoffs between Development and IT Operations at Parts Unlimited. They found a product that tokenized the information so the SSNs were no longer stored. There's no doubt that DevOps is having a significant impact on the technology sector and application lifecycle management.It's a movement that is sometimes viewed as being at odds with traditional Information Technology (IT) management, sitting alongside Lean and Agile as a differen… IT was in the middle of a Storage Area Network (SAN) firmware upgrade when the payroll run failed. InfoSec had an urgent audit issue around storage of PII — personally identifiable information like social security numbers, birthdays, etc.. “I’ve seen this movie before. We are not leaving this room until we’ve created a plan to get there. At present, the competitors for Parts Unlimited are beating them. Bill is swiftly pulled into the spotlight by the CEO and persuaded hoodwinked into taking up the post as VP of IT Operations. A short summary of J.K. Rowling's Harry Potter and The Order of the Phoenix This free synopsis covers all the crucial plot points of Harry Potter and The Order of the Phoenix. Bill is frustrated because their competition outperforms Parts Unlimited. Teams 2 and 3 Team EXCELlent Sparky's Devils THE PHOENIX PROJECT (CHAPTERS 17-22) Chapter 20 Key Concepts Maximize Flow TPM Work Centers "Law of Entropy" Kirsten sends out an email acknowledging the progress made in the past week because of the project freeze Sarah and other VP's The book club is a weekly lunchtime meeting of technology professionals. Bill realizes during a status meeting that the development team is even more behind than he had feared, and almost all testing is being deferred to the next release. Overall, The Phoenix Project is a fantastic read. Bill is also told his team was unable to produce any change meeting minutes, which he already knows but pretends that this is news to him. Read a Plot Overview of the entire book or a chapter by chapter Summary and Analysis. After review of the 27 changes in the past three days, only the InfoSec tokenization change and the SAN upgrade could be linked to payroll failure. Bill decides to meet with Erik even though it’s been a long day. The project has been red for four weeks. Wes and Bill stick around after the meeting to talk. Erik explains the First Way and Second Way Chris and Steve get into a small debate Bill The last pay period was fine but for the new pay period all the data is messed up. IT will temporarily report to Steve until a new CIO is hired. Bill is beginning to get the impression that it’s hard to do much of anything without Brent. Has a reputation as a capable and no-nonsense manager. Information Security at Parts Unlimited often make urgent demands and so the development teams don’t invite them to many meetings. With the clock ticking, Bill must organize work flow streamline interdepartmental communications, and effectively serve the other business functions at Parts Unlimited. This Study Guide consists of approximately 66 pages of chapter summaries, quotes, character analysis, themes, and more - everything you need to sharpen your knowledge of Phoenix Rising.

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