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Always check the fan to be sure that it is spinning freely and not bound up with debris. It’s got a linear compressor. Try these fixes first. Why is my refrigerator not cooling enough? Fridge part dose not work, lost lot of food, freezer work fine had a new part put on behind freezer wall got snow all the way up the back wall paid a lot for part, Defrost thermal fuse or defrost heater issue, Do you have to be the original owner to call lg if you bought a fridge second hand and it’s not getting cold does the warranty still apply, Still apply if you have a receipt, as i know. The compressor seems to run (makes very soft sound), fan is working, coils were somewhat dirty (I cleaned them but it did not help). Do you know if LG Canada is dealing with the issue? Thermostat? I’m not having much luck on finding troubleshooting tips. I have an LG Refrigerator/Freezer and the freezer is building up a lot of frost. First, check to be sure that the fan is turning freely and free of any debris. If the refrigerator is not cold enough the condenser coils may be dirty. The compressor is a pump and motor. I have a LG GR-B712YLP model fridge. Its INVERTER LINEAR COMPRESSOR Failure. This is the fourth time I had experienced major problems with this frig. LG refrig been diagnosed with sealed unit failure, fan still running but not cooling . LG site suggests unplugging the fridge for 2 minutes to reset and plugging it back in. If you use water be sure that everything dries before testing it out. Does it make any sound? -18C freezer, +3C fridge. This lawsuit is brought by owners of LG Refrigerators who allege the LG Refrigerators have a defect that causes them to stop cooling. Learn how to use, update, maintain and troubleshoot your LG devices and appliances. Please advise. It is also where you store leftovers and the beverages for the family. If yes, then you need to check defrost fuse and thermostat along with the heater for continuity. I took it out and threw it away and the fridge stays at 34 degrees F all the time now…. The thermostat will be located at the bottom of the unit and will be easy to find. I opened the back and no frosting issue. The compressor was replaced 5 days ago on Friday 1/4/2019. If it is not working properly one or more parts of the cooling system will not function. Make certain that the temperatures for both the freezer and refrigerator compartments are set properly. Please advise what temperature the Freezer & Refrigerator should be set on (F & C) and what other trouble shooting can I do before calling a repair man to see if Control panel needs replaced (part cost?) For two or three days. Fridge is cool but not COLD. As a result, the refrigerator will not be cold enough. Comments: Hello Mayer, thanks for your response. if compressor is running but not cooling, it can be 1. Nothing worked. LG model fridge LMXS30776, fridge and freezer not cooling, called lg they said its stuck in defrost mode to reset. No clue what may cause this issue. Please advise. What should I do at this point? Was this answer helpful? Why Dishwasher Hums and Not Getting Water? Tks again. Any idea as to cause. Any idea where to start. Lights and front panel work. The start relay will be at the bottom of the unit near the compressor, using a multimeter you need to test the relay for continuity between the start and run terminals if you don’t have continuity you will need to replace the relay. A big part of that is the condenser fan which moves the air across the condenser coils which cools the air. Should i unplug until repaired, Louise E - Yes, the compressor most likely failed. Thanks. It works in conjunction with the compressor unit of the refrigerator and if it is not working properly or not working at all it will prevent the compressor unit from working properly or not at all. Is there a sure fire test that I can do to determine if it is the compressor failing?Thanks. Any thoughts? The start relay should be replaced if defective. The problem is a tiny, motorized door in the inside of the refrigerator, behind the rear panel. If you cannot hear your refrigerator running or feel the compressor vibrating, your refrigerator is not working properly and you must investigate further. My LG inverter linear fridge regularly has condensation and freezing in the freezer section. Next, the start relay may be faulty. compressor seems to be working (it is making that buzzing sound), and fan is working. Before I forget, tks for this super video. Get Help OnlineOur Technicians Are Always Online and Ready To Help You“How To Fix Your Broken Appliance”. Compressor is running, Fan is working, coils were dusty but not terrible. Test the start capacitor first with a capacitance meter; they don't fail often. Check to see that the mullion flap is collapsed properly, … Tried to reset by unplugging for 1 min. Every refrigerator has a set of coils called and evaporator. Need help We've tried several things and nothing has worked. Freezer 0 degrees F. Fridge 38 degrees F. The Compressor is warm and you can hear it running. What to do when your LG fridge stops cooling, but the light's still on? Move the refrigerator to a position that will allow you to open the back access panels. There may be more than one evaporator fan motor(s) depending on the model and evaporator locations. Fridge not as cold as temperature selected. Hi Eugene, I habe a LG lfxs32766s refrigerator, that is not cooling either the fridge or freezer, the compressor seems o be running, when I opened up the back panel of the freezer it started frosting the coils. Will be grateful to be guided in the right direction on what is the likely issue – should we be asking LG to replace the fridge? The evaporator fan circulates the air across the cooling coils and into the freezer and refrigerator sections of the refrigerator. would this be a relay? Unplugged and let sit a few hours plugged back in and still nothing. Fans can malfunction for several reasons. If the start relay is defective, the compressor may run intermittently or not at all, and the refrigerator will not get cold enough. LG Linear Compressor Fridge (3 Yr old). Thanks a lot! If the refrigerator is still not cold enough, there might be something caught in the condenser fan motor blade, or the condenser fan motor might be defective. In the span of 24 hours, the ice cube maker wasn’t making ice, the refrigerator wasn’t cooling and the freezer was no longer freezing food. Score 6. Poor circulation can prevent proper cooling of your LG refrigerator. Washing Machine Making Loud Banging Noise On The Spin Cycle? Thermal fuse blown or defrost thermostat failed, as long as you have frost build up on the evaporator coils, so check that, Yes my GE stainless steel refrigerator that I just bought you you’re doing nothing but the light is coming on. I was able to replace the relay easily with this video! Cause 1: Condenser Coils are Dirty If the refrigerator is not cold enough, the condenser coils may be dirty. Replacement of LG Refrigerator. This worked for 3 weeks. 7 Common Issues, Temperature control thermostat not working. How To Fix LE Error Code on LG Dishwasher? The mechanic simply said oh this is normal, which we all know is not. Once you get the replacement part installed and button everything back up and reconnect the water line (if you disconnected it) and plug the unit back in and test it out. Any idea???? Check that the doors and drawers of the refrigerator are closing properly. So check your warranty first and then call for help. What would be the next place to look? I’ve unplugged it - Answered by a verified Appliance Technician Here's how to fix it! Restriction in the sealed system (drier filter location), I have the same refrigerator. Freezer seems to be working fine. Defrost thermostat malfunction 2. If you suspect the temperature control thermostat is the problem you will need to gain access to the back of the unit. Now - in March 2018 it is no longer cooling. Hi Thomas, unfortunately your fridge has a major problem with compressor. So I have an LG LFX28968ST Model. It is not cooling at all, but it has power, the light work, both the condenser and evaporator fans are running, the linear compressor is “running” with soft sound, and there are no error codes on the front. This is why your LG refrigerator is NOT cooling. If the thermistor is defective, the refrigerator does not cool (or may cool continuously). Plaintiffs allege that LG knew about the defect but kept selling the LG Refrigerators … Your site is really informative. When you have the repairs done, close up all covers and reconnect the water line if necessary, plug the power cord back in and move the refrigerator back in place. If the fan starts running normally, you are in luck. Can you see any frost build ups? Thank you! This was all covered under the newly-announced (in March 2019) LG refrigerator cooling system warranty extension from one year to five years. Browse articles about LG product repair information, installation guides, troubleshooting, how-to-use and other useful tips for your LG appliances and devices. In some instances, it could be that there is ice stuck in the fan blades. There are several other components which are more likely to be defective if the compressor doesn't work, so check the above issues first. Just pull the fridge out, remove back cover and listen for sounds coming from compressor? It's as if it's stuck on defrost. When I tried to increase temp neither the fridge nor freezer gage would let me increase temp. The start relay is a small device mounted to the side of the compressor. And i agree with you its not normal.. Can the compressor be hot and still not function? This payment is in lieu of payment for unsuccessful repairs and/or delayed repairs. Both fridge and freezer are not cooling properly. The chances are your refrigerator is not cooling or not cold. The last time was about 3 weeks ago, where nothing was working. But the good thing is, most of these LG compressors has 10 years warranty. The more food that is in the unit, the hotter the ambient temperature of the room or the more the unit is opened and closed, the cooler that the unit should be set. The fan next to it is running also. Finally, if the refrigerator won’t get cold enough, the main control board might be defective. To properly experience our LG.com website, you will need to use an alternate browser or upgrade to a newer version of internet Explorer (IE10 or greater). Wow, never even heard about this issue, that when open left door it trips the breaker. Can change temperature on panel but neither compressor or fans are working. These boards are often misdiagnosed. Both Fridge and Freezer are not cooling. Hi, I have an LG Fridge, model LRFC25750ST. is this model number you provided is correct? Compressor and fan are running. Click here to add your own comments. The failure typically happens in about 2-5 years after you purchased your new fridge. If the fan will not turn you are likely dealing with a bad evaporator fan motor. Save my name, email, and website in this browser for the next time I comment. $650 if you experienced a failure to service or repair the LG Refrigerator following a No-Cooling Event that occurred within five (5) years after the date of purchase and subsequently disposed of or replaced the LG Refrigerator before September 22, 2020. Failed Compressor or 2. The key to the LG refrigerator cooling system is the circulation of cool air. Can it be a relay problem or tempreture control thermostat. Some refrigerators are very quiet and smooth when they operate. LG LTC20380 (top freezer). The condenser fan motor draws air over the condenser coils to cool them. If your refrigerator has stopped cooling entirely and you hear a clicking sound every two to five minutes, then your compressor is not turning on. In other words, its not pumping freon along the sealed system. Not Cooling - Refrigerator. Hello Eugene, All of the sudden my 4 years old refrigerator model LG LFCS31626S/01 stopped cooling (both freezer and fridge compartments. If the cooling system fans and compressor are running, but the refrigerator or freezer is not cooling correctly, check for an airflow or defrost system problem. Hi Marvin, its better to call LG and ask them about warranty. Sometimes if the refrigerator isn't cold enough, the compressor might be having difficulty starting up. No noisy compressor, clean coils, all fans working an NO fault codes. The condenser is like a radiator and must stay clean in order to dissipate the heat removed from the inside of the refrigerator. Other causes of why an LG refrigerator is not cooling properly. If the temperature is high then 10°C or 50°F then your fridge (most likely) not cooling at all, even with the running compressor. Hi. LG.com utilizes responsive design to provide a convenient experience that conforms to your devices screen size. I have an LG 3 door refrigerator that stopped working completely. I have a LG Model LXFS 30766D/01–3 yrs old. My LG is not getting cold, is around 40 degree fridge and 39 freezer, all fans are working, The compressor is warm, but doesnt seem to be turning on. If your LG refrigerator won’t stay cool despite being plugged in, here are a few things to check. It is connected to the control board. Is it compressor issue? Check warranty and call LG, LG providing 10 years warranty for the compressor. Below are some common causes of why an LG refrigerator is not cooling. Click here for more on LG Refrigerators. If it is running, but not cooling, then you have a failed compressor. Temp in frig is 51F now. After inspecting the condenser unit and it turns out that coils are in fact dirty, you can simply remove any debris using a stiff brush, compressed air, for really caked-on dirt you can use soapy water along with the brush. Freezer no longer freezing. My LG refrigerator #LSXS26326S is not cooling. You need to check Defrost Control Assembly for continuity. Cancel. thanks in advance of your favorable response. my LG refrigerator with model no GC-131S is not cooling again, i traveled for about two months, on returning and trying to use the refrigerator i discovered the light came up but it was not cooling, i adjusted the temperature knob still there was no change, please what can i do to solve this problem. The thermistor is a sensor which monitors the air temperature. Check to see if the compressor is running normally. Whether or not it is a planned obsolescence is up for debate, but sure feels like it. ©2021 howtofixit.net is a participant in the Amazon Services LLC Associates Program, An affiliate advertising program designed to provide a means for website owners to earn advertising fees by advertising and linking to Amazon.com and any other website that may be affiliated with Amazon service LLC associates program. We've tried several things and nothing has worked. The light should come on when you open the door. here is how it look like. Thanks in advance for your professional advice. When the fan malfunctions, the cold air can not move around the unit as intended, leading to a fridge that is not cooling properly. The start capacitor serves as a battery to give the compressor a little boost during startup. After getting the new part, replace it and button everything back up and plug the unit in and reconnect the water line if it was disconnected. It’s a little over 3 years old. If the refrigerator is not cold enough, the compressor itself might be defective. Any suggestions as to what is wrong with this fridge? It is where you store all of your perishable food items before you prepare your meals. I have a New LG fridge model LRFXS2503S that is less than a year (a few months) Ice maker no longer making ice. In other words, its not pumping freon along the sealed system. Ice maker not making ice, per above suggestions, I reset it and it filled with water. Contact LG and ask about 10 years warranty. Exessive frost in the freezer and touchpad button not properly responsive? Before starting with less common causes, let me tell you about one of the big issues with LG refrigerators. Be sure to unplug the unit from the wall and disconnect the water line if you need to move it too far. To properly experience our LG.com website, you will need to use an alternate browser or upgrade to a newer version of internet Explorer (IE10 or greater). So check your warranty first and then call for help. Let’s see where the parts are located and how we can fix the problems. Terms — This is not common. I unplugged it last night for several minutes, then plugged it in again, but still no cooling. Anything else I can do? Call LG and ask for 10 years warranty. I have an LG and the fridge is working fine but the freezer is thawed out.but oddly their is still ice in door? However, to be sure you will want to test it for continuity as you turn the knob. It is running but not pumping freon in the system. Tech at LG said to unplug the unit and do not open door for 4 hours–plug back in. I have cleaned the coils and unplugged/plugged back in after 1 min so system can reset. The evaporator fan motor circulates the cold air from the coils thru the compartment. Don’t rely only, on display temp. As the coils get dirtier the refrigerator becomes less efficient, which makes it work harder to cool down. Shut down again for 4 hours–did not work. As the coils get dirtier, the refrigerator becomes less efficient, forcing it to work harder to cool down. But the freezer is working. If compressor is not working, it can be the main control board malfunctioned. Hi Eugene, my LG LFXC24726S/02 is not cooling in the fridge. Will see if it dumps & refills in next couple of hours. The freezer would get cold, but the fridge would not go below 50 degrees F, regardless of the setting. Check all other components to be certain this is the cause of the problem. Hi Eugene. You need to check the temperature in your fridge compartment. ).Have a little faint noise coming from rear. A pretty big issue apparently. The start relay is a device that starts up the compressor so that it can begin the cooling cycle by compressing the refrigerant gas in the appliance. The thermostat allows power to flow through to the compressor, evaporator fan, and condenser fan. The first thing is you need to do is pull out the refrigerator so that you can unplug it from the outlet and disconnect the water line if attached. Reply, © 2021 iFixit — Licensed under Creative Commons — Privacy — I did this and the compressor is working, the freezer is getting cold, but not the fridge. Below we will show how and what part to replace and a video to make removing and replacing the LG refrigerator compressor start relay easier. Can you confirm that compressor is running? It has stopped cooling and freezing. Dirty condensing coils Accessibility, Cause 5: Temperature Control Thermostat Failure, Cause 8: Temperature Control Board Failure, Questions other people have asked about this, New LG refrigerator and it has stopped cooling after hurrican, LG Refrigerator Not Cooling Properly, Fridge and Freezer both, LG in-door icemaker won't dump ice into the bin. Lsxs26326s. The refrigerator is the largest and the most important of all kitchen appliances in your home. You can test the motor for bad internal windings using a multimeter and check for continuity. I have the same issue. Anytime your LG fridge is not cooling, it can be a frustrating experience. This site uses Akismet to reduce spam. Excellent video! If you have evaporator coils frosted over in the freezer, then Defrost thermal fuse blown or defrost heater.. As long you have a freezer works fine, but fridge compartment is not. These new generations of compressors on LG refrigerators didn’t prove themself as reliable. Remove back panel in the freezer to see if any frost build up on the evaporator coils. It stopped working with an error code DH. Hello Eugene, Thanks for this website and providing quick and timely responses. So, if you have a refrigerator not cooling at all in both the freezer and fridge compartment, then you need to pull out the fridge from its place, remove back panel and hear if compressor is running. Feel free to ask if you have any questions. Pull the fridge out and listen to compressor. If you determine that the motor windings are the problem you will need to contact LG and get a replacement motor. Not sure about button, but if you have excessive frost in the freezer, it can be an issue with defrost cycle or parts (defrost thermostat, defrost fuse, defrost heater). It provides power to the run winding, along with the start winding, for a split second at startup to help get the compressor going. If the air is not circulating properly it will not keep either of the sections cool enough. If your refrigerator seems to be running but not cooling at all, most likely LG famous linear technology compressor is shot or there is a refrigerant leak somewhere in a sealed system (compressor, evaporator, condenser). 6 hours later still no difference, looking … In order to test for this, defrost the refrigerator. If you suspect that airflow is being reduced or non-existant, the possibility is the fan blades are obstructed or the fan motor is faulty. It doesnt matter if you in Canada or US, Have an LG LMXS27626S. After that, come back again to this website and give us update, whats the actual temp, I have LG LMXS30776S fridge which is just a little two years old. If the coils are clean and the fridge still isn’t cold enough, the evaporator fan motor might have failed. I should add that at times the new fan is slow to start when I open the freezer door. If your LG fridge is still under warranty, your first step is always to call a repairperson. They fail very often. Unfortunately i can’t find exact part for your model. Need help … All these are major issues, call LG and ask about 10 years warranty for the compressor. First, buy 2 fridge thermometer from Homedepot to know what is the actual temp is, in both compartments. I have a LG LFXC24726S refrigerator I purchased that’s just over two years old. Any idea what might be wrong? This is the part that makes the sound you hear from behind the fridge. Is your fridge not cooling at all or cooling, but not enough? LG refrigerators have recommended default temperature settings (Refrigerator: 37°F, Freezer: 0°F). The fridge is just over a year old, LG-GT-B4387PZ, and the LG mechanic has come once and cleaned the ice out – which had also formed on the cooling coils of the freezer. Learn how your comment data is processed. Open right door, all is fine. I called a repairman familiar with this product and he said 99% of the time it’s a failed compressor. There never was an ice build up. The thermostat is a big part of the electrical system within the LG refrigerator and it controls that flow of power to the motors (Evaporator fan, condenser fan, and compressor) that are all part of the cooling system. The panic of wondering how long you have before you have to throw your food out is enough to drive most people insane. The tiny flap breaks and it will NOT set a fault code. The condenser is like a radiator and must stay clean in order to dissipate the heat which was removed from the inside of the refrigerator. So, if you notice that the temperature inside the refrigerator is not maintaining the temperature that you selected, it is possible that there is something wrong with the condenser unit or maybe the coils are dirty. The most important part of the refrigerator’s cooling system is the condensing coils. The condenser fan motor is located underneath the refrigerator near the back. Let me know what you think, thanks. If the start relay is defective, the compressor may sometimes fail to run or may not run at all. Contact LG to find out about getting a new start relay . Control board not initiating defrost cycle. I am hoping to find a fix like this for my fridge too. If the compressor itself is defective, a licensed professional will need to replace it. But from my experience these Linear Compressors failing quite often and as i know LG provides 10years warranty no them. Check the defrost system, cooling fans, and cooling controls first. LG modelFXS24623S Open left door and it trips the circuit breaker. Feb 21, 2018 : Same Problem NEW by: Mitch I have a 2 year old LG 3 drawer model that is doing the same thing. The condenser is where the refrigerant is contained and the coolant is circulated inside the coils. I cannot seem to find out why there is repeated condensation and freezing of that water with icles forming in the freezer. Very thorough! Is this a faulty connection, a bad switch, or something else (I am assuming it isn’t two bad fans)? Nothing is hot, not frost accumulation. The start relay works in conjunction with the start winding to start the compressor. In most refrigerators, there is only a single evaporator system and it is located behind the freezer section. Intermittent condenser fan issues, especially when the ambient temperature is above 75 F or if items were not carefully placed in freezer so as to avoid contact with fan wall. Hit the fridge test button and all the fans inside the fridge is running and feels cold but not cold enough to freeze foods in the freezer or make ice. Always check to be sure that the power is off before you work on anything that uses power. May 17, 2019: Same problem NEW by: Brew I have the same problem with my new LG fridge. LG.com utilizes responsive design to provide a convenient experience that conforms to your devices screen size. To determine if the start relay is defective, use a multimeter to test it for continuity between the run and start terminal sockets. The condenser coils are clean, and the freezer has completely defrosted. If the start capacitor is burned out, the compressor might not be able to start and run as often as it should. It’s not cooling enough. If the refrigerator is not cold enough, the condenser coils may be dirty. I am trying to find that part but no one seems to have it. A class action lawsuit alleges there is a “latent defect" with LG linear compressors which causes them to prematurely fail. After getting the new part to do the repairs, remove the old fan motor and then install the new fan motor. This website was created with a purpose to help our visitors to find proper information about appliance and home repairs. Feel free to ask any questions about repairs. The freezer may still get cold. Could it be something more/less than this? Looking up my original purchase receipt from 2016, I discovered that I had purchased the five-year coverage plan through Lowe's, and had the LG process not worked so smoothly, I would have engaged that option. Unfortunately, there will come a time when something goes wrong and you notice that the interior temperature is not staying where it is supposed to. Other causes of why an LG refrigerator is not cooling properly. Take out the old motor and put the new one in place and button everything back up and plug the unit in. Defrost heater burnt or 3. All the other components are working. The error was for the defrost took too long, but since the freezer is freezing now would it be the evaporator fan? Hello, for me it sounds like the problem with defrost cycle (if frost build up on the evaporator coils): 1. I’ve removed the model/serial number sticker that was inside the fridge.. so apparently i dont have the serial number anymore (dnt ask me why i removed it.. i really dont even know) i have unplugged the fridge too.. nothing is working. So, you have two issues? and the freezer large Df(? The compressor is a motor which compresses the refrigerant and circulates the refrigerant through the evaporator and condenser coils.

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